
Hiring international movers in Dubai is one of the most critical decisions when planning a move abroad. A reliable moving company won’t just transport your belongings — they’ll handle your valuables, paperwork, and deadlines, often across multiple borders and customs regulations. That’s why asking the right questions before committing to any service is essential.
To help you confidently navigate this process, here’s a comprehensive checklist of what to ask international movers Dubai before signing a contract.
1. Are You Licensed and Accredited for International Moves?
Always make sure that the moving company is licensed and internationally recognised. Dubai licensed international movers observe international packing, shipping, and handling standards.
Why this matters: The international accreditation by an organisation like FIDI, IAM, or BAR means that the company is responsible, assured against losses, and subject to the jurisdiction of global laws of logistics, regulated against unregistered companies.
Action Point: Request them to give you a copy of their license and memberships. When they are not sure, it is also a red flag.
Tip: Research professional companies that are accredited, such as E-House Movers or similar companies, that are approved by such standards and competent, as well as adhere to global standards of moving.
2. What Services Are Included in the Quotation?
Moving quotes may differ significantly and do not all include the same services. Make sure you know what you are getting, so you do not pay more unwillingly.
Clarify whether the quote covers:
- Packing and unpacking services
- Packaging materials
- Loading, transport, and offloading
- Customs clearance assistance
- Insurance options
- Storage facilities, if needed
Action Point: Ask them to give you a written itemised quote. Do not engage companies that do verbal or imprecise estimates.
Helpful tip: It is comforting to know that with companies such as E-House Movers, the quote is clear, detailed, and all-inclusive, and you are not surprised after signing.
3. What Type of Insurance Coverage Is Available?
There are also some unavoidable risks even with good international movers, such as delays in shipping, handling risks, customs checks, etc. It is necessary to insure your belongings by having the appropriate insurance coverage.
Questions to ask:
- What type of insurance is included in your service?
- What is the claims process if an item is lost or damaged?
- Are there insurance upgrade options for high-value items?
Action Point: Make sure you go through the insurance terms well and take up some extra insurance where needed.
Pro Tip: Relocation firms such as E-House Movers provide full coverage insurance packages on international moves, which guarantee peace of mind during the relocation.
4. How Will Customs Clearance Be Handled?
International relocation implies enduring customs, taxes, and import restrictions in the country you are relocating to. Experienced international movers UAE must offer the service of providing customs clearance assistance.
Key details to confirm:
- Who handles documentation?
- Are customs fees and taxes included in your quote?
- Will you be informed of any prohibited items before shipping?
Action Point: Ask the customs for a step-by-step description of the process to prevent wasting time or charges.
Smart move: Delayed customs clearance can be avoided when you hire the best international movers, such as E-House Movers, who will deal with customs on your behalf at no extra cost.
5. Are There Any Hidden Charges or Extra Fees?
Unexpected costs are another way of racking up your moving prices. Other businesses might impose extra fees on services such as using the stairs to take something upstairs, accessing hard-to-reach places, or making last-minute changes to the schedule.
Ask about potential extra charges for:
- Packing materials
- Long carry distances
- Storage fees
- Delivery delays
- Port handling or customs inspections
Action Point: Ensure your contract lists all possible fees and obtain written confirmation.
6. What’s your experience with moving to your destination country?
International relocations differ significantly with respect to countries of destination, laws, infrastructure, and the procedures involved in customs. Choose international movers and packers Dubai operating in your new relocation destination country.
Important considerations:
- Do they have local partnerships in your destination?
- Are they familiar with import restrictions or paperwork requirements?
- How do they handle on-the-ground logistics after arrival?
Action Point: Ask for a list of recent destinations they've serviced and specific challenges they’ve managed.
Insider advice: Use experienced movers such as the E-House Movers, which have numerous cases of successful relocation to the most desirable international destinations.
7. What’s the Expected Timeline for the Move?
It may take a few weeks or a few months to complete international moves. Having clear schedules to organise travel, accommodation, and work schedules is important.
Questions to cover:
- Estimated packing and shipping dates
- Expected customs clearance time
- Delivery timeframe to your new address
- Contingency plans for delays
Action Point: Insist on a written delivery schedule as part of your contract.
Reliable option: E-House Movers is known for clear, realistic timelines and consistent shipment tracking throughout your move.
8. What Packing Materials and Techniques Are Used?
Effective packing protects your commodities even during transport to long destinations and multiple handovers. Determine what materials and packing choices the company took.
Consider asking:
- Are packing supplies included?
- Do they use reinforced boxes, bubble wrap, or custom crating for fragile items?
- How do they label and track your belongings?
Action Point: Choose international movers who pay much attention to the work and have professional-quality packing and professional skills.
Helpful mention: Several clients are more comfortable selecting firms such as E-House Movers due to their emphasis on the use of good packing materials and time-tested protective systems for international relocation.
9. Will I Have a Dedicated Move Coordinator?
International relocation comes with numerous moving components. An experienced move coordinator can streamline communication, monitor deliveries, and solve issues as they come.
Key points to check:
- Is there a single point of contact?
- How will you receive updates?
- How are emergencies handled outside of business hours?
Action Point: Opt for a company that assigns a personal relocation advisor to your move.
10. What Are the Payment Terms and Cancellation Policy?
Before signing any contract, be sure you are aware of the refund procedure and payment process.
Important details:
- Is a deposit required? How much?
- Are payments made in instalments or lump sums?
- What happens if you cancel or reschedule the move?
Action Point: Read the payment and cancellation clauses carefully and seek clarification for any ambiguous terms.
Pro tip: It is encouraging to work with movers such as E-House Movers, who use transparent payment collection methods and cancellation regulations.
Conclusion: Make an Informed Decision
Experienced international movers in Dubai cannot be hired overnight. By simply taking the time to ask these sensible, necessary questions, you will have a clear view of the service, cost, and logistics, and you will save your goods and your mental state of mind.
- Before you sign any contract:
- Confirm licensing and experience
- Get a clear, itemised quote
- Understand what’s included
- Know your insurance coverage
- Review customs and shipping procedures
- Confirm all fees upfront
A carefully chosen mover makes your international relocation smooth, safe, and stress-free. Your international move can be smooth, secure, and stress-free with a trusted partner like E-House Movers.