Soft2Bet Reinvents Fraud Prevention with AI, Achieving 40% Boost in Efficiency

Fraudsters may thrive on risk, but Soft2Bet wasn’t willing to gamble with security. As the company’s global user base expanded, so did the challenges of staying ahead of increasingly sophisticated fraud tactics. Facing mounting regulatory scrutiny and evolving threats, Soft2Bet knew it was time to level up its fraud prevention strategy with smarter, faster, and more scalable technology.

Although the company had fraud controls in place, manual processes were becoming a serious bottleneck. Bonus abuse, identity fraud, and chargebacks were stretching teams thin, risking both compliance breaches and player trust. To tackle these challenges, Soft2Bet implemented SEON — a powerful, AI-driven fraud detection platform — and saw impressive results: a 40% drop in manual case reviews, improved compliance, and stronger operational performance.

“SEON was the missing piece in our fraud prevention puzzle. Their automation tools improved efficiency, reduced fraud rates, and allowed our team to focus on strategic improvements.”
— Uri Poliavich, Founder and CEO, Soft2Bet.

The Challenge: Growing Threats, Slower Detection

As Soft2Bet scaled, its legacy fraud detection systems struggled to keep up. The company faced several critical pain points:

• Time-consuming manual reviews that delayed fraud detection
• Fake accounts exploiting bonus systems and skewing metrics
• Chargebacks and ID theft creating compliance concerns
• Limited automation causing workflow inefficiencies

Despite being ISO 27001 certified and committed to high security standards, Soft2Bet realized its existing setup lacked the agility needed for modern threats. The goal was clear: implement a solution that could evolve with the business, not hold it back.

The Solution: AI-Powered Fraud Detection with SEON

After evaluating multiple solutions, Soft2Bet selected SEON for its advanced automation, real-time intelligence, and seamless integration with compliance processes. The platform delivered:

• Automated Risk Scoring: AI instantly flagged suspicious activity, reducing manual intervention by 40%
• Real-Time Data Insights: Instant analysis of email, IP, phone, and behavioral patterns verified users with precision
• Full-Cycle Protection: From account creation to transactions, SEON protected every touchpoint

The Results: Faster, Safer, Smarter Operations

The impact of SEON’s integration was immediate and measurable:

• 40% reduction in manual fraud case reviews
• Lower chargeback rates and improved payment provider trust
• Enhanced regulatory compliance with less operational strain
• Streamlined fraud detection with no impact on player experience

Looking Forward: AI as the Future of Secure iGaming

Soft2Bet’s move to automated, AI-powered fraud prevention marks a major step forward in its commitment to safe, responsible gaming. SEON is now a cornerstone of the company’s security architecture, enabling teams to focus on strategy rather than manual reviews.

By embracing next-generation fraud technology, Soft2Bet is raising the bar for secure, compliant, and player-focused iGaming platforms.